Lifetime Moneyback Guarantee
Lifetime Moneyback Guarantee – Authentic Nepal Rudraksha
Every Rudraksha from Manka by MVJ is Nepal-origin, scientifically certified, and spiritually energized—backed by our Lifetime Authenticity Guarantee.
Why Our Guarantee Matters
When you invest in a sacred Rudraksha, you deserve complete peace of mind. Our Lifetime Moneyback Guarantee protects you for life against inauthentic products. If any recognized gemological lab finds your Rudraksha to be fake, we will refund your purchase amount—once documentation is verified.
What’s Covered
- Lifetime authenticity guarantee on all beads, malas, bracelets, and combinations.
- Independent testing at any recognized gemological laboratory.
- 100% refund if a lab finds the product fake.
How to Claim a Refund
- Obtain a written report from a recognized gemological lab stating the bead is fake.
- Return the following in original, undamaged condition:
- The Rudraksha bead/product
- The original certification issued with your purchase
- Our Authenticity cum Guarantee Card
- After verification, refunds are processed within 3–7 business days.
Important Notes
- Testing must be conducted by a recognized, reputable, or ISO-certified gemological laboratory.
- Normal wear and tear, damage, altered products, or missing documents are not covered.
- Energization/pooja charges and shipping are non-refundable.
How We Ensure Authenticity
Authentic Nepal-Origin Sourcing
We directly source from Nepal’s sacred regions to maintain purity and lineage.
Scientific Certification
- Microscopic inspection to detect artificial mukhi lines
- X‑ray analysis to verify natural mukhi lines and internal compartments
- Certification typically completed in 3–5 days by an ISO 9001:2015, government-registered lab
Spiritual Energization
- Free touch energization at a Shiva temple before dispatch
- Optional Rudraksha Prana Pratishtha Pooja (nominal fee, paid to the Brahmin)
FAQ
Which labs are considered “recognized”?
Any reputable, government-registered or ISO-certified gemological laboratory. Please retain the official report for verification.
What if the bead is authentic?
If the lab confirms authenticity, your Lifetime Guarantee remains active. No action is required.
Can I claim a refund without the original documents?
No. The refund requires the product, original certification, and our Authenticity cum Guarantee Card in undamaged condition.
Does this apply to malas and bracelets?
Yes, it covers individual beads, malas, bracelets, Siddha malas, and combinations purchased from Manka by MVJ.